The book I need isn't on the shelf. How can I get it?
Answer
First, check in HOLLIS to make sure that you've checked the correct area of the stacks. Some call numbers are shelved in multiple places in the library. Make sure to look for location codes (e.g. Reference, ILS) that can indicate where the book is shelved.
For example
Law School ILS K325 .M67 1997 - "ILS" indicates that the book is in Lewis. ILS K will be on the 4th floor.
Law School Reference K50 .O94 2009 - "Reference"indicates that the book is in the reference room on the 4th floor.
Law School K328 .G78 1991 - No location code means that the book is in Langdell. K will be on 3 South.
If you've confirmed that you've checked in the right location, and the book still isn't there, you can submit a search request: http://www.law.harvard.edu/library/services/search-request.html
Library staff members will search for the book and will notify you of the status of your search request within 48 hours. If they do not find the book, they will offer suggestions on alternative sources, such as other Harvard Libraries or Interlibrary Loan.
